Schemat blokowy

IT area

Do you want efficient IT operations in your company? Check out the capabilities of AMODIT – a system that supports processes related to helpdesk, permission management, and equipment and software registry. With AMODIT, you can easily organize the work of the entire department and conveniently monitor the stages of implementation.

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What are some examples of
IT PROCESSES THAT YOU CAN IMPROVE?

Ticketing system

Task planning

Permission management

Security incident reporting

Equipment registry

License registry

Systems documentation repository

Any other

IT area
  • Success story from the IT area

    Challenge: improving the process of granting application permissions

    A client in the IT industry decided to automate the process of granting application access to new employees. The requirements included the ability to generate reports on permissions and to accelerate the entire process.

    The solution before system implementation

    Until now, permissions for individual applications were granted (and revoked) manually in response to separate requests (sent via email or submitted in paper form). Providing feedback after granting access was optional, which hindered communication. If a supervisor wanted to verify whether an employee had access to all necessary applications, they had to check manually (no reporting capability).

    Scope and benefits of implementation

    We proposed a process in the AMODIT system to our client, focusing on simplifying each step.

    After implementation, the process of granting permissions is as follows:

    • The new employee’s supervisor submits a request for access to selected applications.
    • The request is assigned to the responsible IT staff member or group of individuals.
    • After granting access, the responsible persons confirm the task’s completion.
    • The requester receives an email confirmation once the process is completed.

    An additional benefit that has streamlined the daily work of the team is the ability to generate reports from both the employee perspective (what they have access to) and the application perspective (who has access to it). In case of an employee’s departure, the supervisor can request a bulk revocation of all permissions.

Schedule a free consultation

with one of our specialists. We will show you step-by-step how to effectively optimize IT area in your company using AMODIT.

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